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Relationship Management

A Case for Relationship Management

While agency search is the cornerstone of Pile and Company, in truth, 50% of our consulting work is in agency relationship management, (i.e. helping marketers optimize their current agency relationships, not look for new ones). In the 4A’s and ANA’s October report, The Business Case for

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Hi. Just Checking in...

Hi. Just checking in…

When the initial stay-at-home order happened on March 13, most of us here in the Northeast made the silly assumption that we would hunker down, enjoy working from home, learn to bake sourdough bread, do puzzles with our kids and resume life in two weeks. Well,

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Home Court Advantage? The Pros of Agency Pitches from Home

Clients are still running reviews virtually and agencies are still bringing their A-games. From a recent talk I gave at a marketing procurement conference hosted by Pile and Company partner, Dan Jeffries, and Tina Fegent, hear what’s working surprisingly well when agencies pitch from home.

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A Virtual Pitch Checklist

A Virtual Pitch Checklist

After years of offering advice to agencies on how to command a room during a pitch, here we are—pitching virtually. With agencies in home offices, client teams in separate locations, and kids, dogs and cats making unscheduled guest appearances. We’re managing several virtual pitches right now.

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Opportunity in the Chaos

If you asked me four weeks ago if I was a “quote” or “meme” person, I would’ve said no. Now, it appears that I’m maybe one week away from becoming a “quotes embroidered on my living room pillows” person. In the midst of chaos, there is

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