Meghan and Mike McDonnell Take the Reins at Pile and Company

“When I was 31-years-old, Skip Pile gave me the opportunity of a lifetime to join him in launching Pile and Company. Over the next 31 years, I helped build an industry-leading business filled with great people of whom I am very proud. I can now spend the next 30+ years in active and meaningful retirement, knowing that the business will continue to thrive in very capable hands.”

Continue ReadingMeghan and Mike McDonnell Take the Reins at Pile and Company

When it Comes to Strategy, What Kind of Agency Partner Do You Really Need?

Before selecting an agency partner, every client should answer a few questions regarding the type of thinking they need…Do we need business strategy? Communications strategy? Creative strategy only? Because “strategy,” when left undefined, can be misinterpreted, misconstrued, and even result in the wrong partnership.

Continue ReadingWhen it Comes to Strategy, What Kind of Agency Partner Do You Really Need?

Why Digital Content is Still A Challenge in Some Client-Agency Relationships

If someone had told me I’d be writing about agencies struggling with digital channels in 2018, I’m not sure I would’ve believed them. Digital isn’t new anymore. Most agencies have figured it out. But when asked why clients are looking for new agencies, one of the reasons is digital content.

Continue ReadingWhy Digital Content is Still A Challenge in Some Client-Agency Relationships

Creative, Marketing and In-House Staffing: An Update from Pile’s Divisions

You often hear from me on Pile Consulting, but I thought I might share a few industry insights from two of our divisions—Communications Collaborative, our creative and marketing staffing arm, and IHAF, our professional association for in-house agencies.

Continue ReadingCreative, Marketing and In-House Staffing: An Update from Pile’s Divisions

5 Questions Clients Are Asking About Their Agencies

The client-agency relationship is a funny thing. On the one hand, you have a uniquely close partnership predicated on trust, common ground and shared goals. On the other, you have a tenuous, fickle arrangement fraught with questions. And for a while, “questions” were viewed as the enemy of the client-agency relationship. If a client was asking questions, it meant something was wrong.

Continue Reading5 Questions Clients Are Asking About Their Agencies